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Smokeball Payment Provider - thru feewise /Stripe

  • 4 May 2024
  • 1 reply
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How do I get the fee for using credit card or ACh passed to client when sending invoice 

So they pay up front

 

Gloria 

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Best answer by Sam Stephens 6 May 2024, 07:08

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Hi @BKLLC !

With Smokeball payments, as you've seen, payment fees are invoiced to you each month. In the US, there are some legal requirements state to state about whether or not you’re allowed to pass on fees, and so to make it as flexible as possible for all states, we don’t automatically collect them.

What you can do, however, is use Smokeball’s “Surcharge” feature which will allow you to add a surcharge to your invoices. You can also customise the label on the invoice, so instead of it listing it as “Surcharge” you could list is as “Processing Fee” or something similar - whatever you’re more comfortable with.

Naturally this would be applied to the invoice no matter which way they choose to make a payment though.

Does this make sense, and would this help solve your needs?

cheers

Sam

 

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